Modernize claims and underwriting with fast, trusted access to health records

When health records move fast, insurers deliver faster, smarter service to the policyholders who depend on them. Greenlight eliminates the friction of traditional record retrieval. Gone are the antiquated days of mailing and processing APS and paper-based records, chasing medical professionals for the latest updates, or manually entering data into siloed systems.

With Greenlight, insurers can access complete, standardized Electronic Health Records in minutes. Put your organization in an industry-leading position by accelerating claim decisions, improving underwriting accuracy, and enhancing the policyholder experience. Reduce inefficiencies, eliminate manual error-prone processes, and lead the industry in speed, accuracy, and trust.

 

Patient-authorized health data technology

Greenlight securely connects the electronic health records (EHR) ecosystem—from patient to medical provider to insurance partners—through a fully digital, compliant process. Within minutes, your team can access the health records needed to assess, validate, and process claims with confidence.

Claimant Information

The insurance firm requests medical record data to process disability, workers’ compensation, or other insurance claims.

Claimant Authorization

The claimant authorizes access to share their health record data with their insurer.

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Greenlight identifies record location & EHR system

Healthcare Providers’ EHR System

EHR systems securely receive requests to access medical records and support right to access.

Insurance Firms

Approved requestors access medical record data in minutes from healthcare providers’ EHR system via a secure API, and can opt to receive updates automatically for ongoing review of claims cases.

Greenlight digitally retrieves records and makes them available