Section 1 — What This Policy Covers

This Cookie Policy explains how Greenlight Health Data Solutions (“Greenlight,” “we,” “our,” or “us”) uses cookies and similar technologies on GreenlightHealth.com.

This Policy supplements the Cookies section of our Privacy Policy. If anything here conflicts with the Privacy Policy on the subject of cookies, this Policy controls.

Section 2 — What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and understand how visitors use it. Similar technologies — such as pixels and local storage — work in comparable ways and are covered by this Policy.

Section 3 — Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for the website to function — for example, maintaining your session, enabling security features, and remembering your cookie preference itself. These cannot be turned off through the cookie banner because the site cannot function without them.

We utilize services from:

  • Google Tag Manager
  • Google Analytics
  • LinkedIn Insight Tag
  • Leadfeeder
  • Salesforce Pardot
  • New Relic (site performance monitoring)
  • Font Awesome
  • Adobe Typekit
  • YouTube embeds

3.2 Statistics 

These help us understand how visitors use our website so we can improve it.

We utilize site analytics services from:

  • Google Analytics
  • Google Tag Manager

3.3 Experience

These enable us to deliver a more dynamic and custom experience during your visit. If you refuse these cookies, some functionality will disappear from the website.

We utilize services from:

  • Twitter / X
  • reCaptcha
  • Google Ads

3.4 Marketing Cookies

By sharing your interests and behavior as you visit our site, you increase the chance of seeing personalized content and offers.

Section 4 — Your Choices

When you visit GreenlightHealth.com, you’ll see a banner allowing you to accept or customize your acceptance of non-essential cookies.

You can also control cookies through your browser settings. Note that blocking cookies at the browser level may affect site functionality, including features that depend on strictly necessary cookies.

Section 5 — California Privacy Choices

If you are a California resident, you have additional rights regarding cookies under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

5.1 “Sale” or “Share” of Personal Information

If you live in California, you may have additional privacy rights. The supplemental privacy notice below applies to California Residents under the California Consumer Privacy Act (CCPA).

We do not sell your personal information.

We may share de-identified data, using HIPAA’s safe harbor method.

5.2 Personal Information We Collect

We collect information that may identify or relate to you, including:

  • Identifiers (name, address, ID numbers, email)
  • Customer record details (medical info, contact data)
  • Protected classifications (age, gender, race, health data)
  • Biometric data (if applicable)

5.3 Sources of Data

We collect data:

  • Directly from you
  • From your healthcare provider, research team, or other authorized users of the Service
  • From third-party health platforms when you give us access

5.4 Use of Data

We use or share your information to:

  • Fulfill requests and services
  • Provide, maintain, and improve the Service
  • Communicate with you and offer support
  • Comply with legal obligations
  • Conduct research and improve our products
  • Protect system integrity and prevent fraud
  • Provide third-party services you request
  • Support business transactions (e.g., mergers)

5.5 Sharing Information

We share information only for business purposes with:

  • Service providers
  • The customers, healthcare providers, and research team members you have authorized (Authorized Recipients)

5.6 Your Rights

Under the CCPA, you have rights to:

  • Know what personal data we collect
  • Request access to or deletion of your data
  • Opt out of data sharing
  • Receive equal service and pricing

5.7 More Information

For the full list of personal information categories Greenlight collects and your CCPA rights generally, see the California Residents section of our Privacy Policy. This Policy does not repeat those rights — it addresses cookies specifically.

Section 6 — Third Parties We Share Data With

The following third parties may receive information via cookies on our website:

  • Google Analytics
  • Leadfeeder 
  • LinkedIn

For our full list of service providers and sub-processors, see: GreenlightHealth.com/legal/sub-processors-list/

Section 7 — Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. 

We do not currently respond to DNT signals because no common industry standard for interpreting them has been adopted.

Section 8 — Changes to This Policy

We may update this Cookie Policy from time to time. If we make material changes, we will update the effective date above and, where required, notify you through the banner or the website. Changes take effect 14 days after posting, unless required by law or related to new features, in which case they may take effect immediately.

Section 9 — Contact Us

If you have questions about this Cookie Policy:

  • Email: privacy@greenlighthealth.com
    Mail: Privacy Officer, Greenlight Health Data Solutions, 801 Corporate Center Drive, Suite 320, Raleigh, NC 27607