A federal judge sided with Real Time Medical Systems, which claimed that PointClickCare had implemented improper data blocking tactics with its use of unsolvable CAPTCHAs. Judge Paula Xinis ruled that this tactic violated the 21st Century Cures Act and PointClickCare’s actions aimed to shut down a substantial portion of Real Time’s business, ultimately eliminating competition through a potential takeover. PointClickCare argued that the CAPTCHAs are used to prevent bot activity and address other security concerns surrounding the records in their database. This case highlights the increasingly competitive side of electronic health records, the rising complications that can surround accessing patients’ records, and the security measures organizations have in place.
With over 25 years of experience behind us, Greenlight prioritizes the patient and their data’s security. Our HITRUST CSF certification validates the highest level of information protection assurance. As the use of EHRs continues to expand, the industry will see bumps in the road but we remain committed to secure and successful health journeys. Patients should never doubt the privacy surrounding their information or worry about who has access to it, which is why Greenlight will continue to always make security a priority.
Read the full article: Skeptical judge sides with smaller analytics firm against giant PointClickCare over data blocking tactics
