Greenlight Health Privacy Statement

Privacy Statement

Last updated: 2020-03-26

Effective Date: March 26th, 2020

At Greenlight Health, our most important asset is our relationship with you. We want you to feel comfortable and confident when using Greenlight Health's services. We would like to share with you information on our privacy practices and other privacy aspects of Greenlight Health's services. Specifically, we address:

  • To what products or services does this Privacy Statement apply?
  • How do we protect your personal information?
  • What information do we collect and how do we use it?
  • When and with whom do we share your information?
  • Can I opt-out of receiving future communications?
  • How do I update my contact information?
  • Will I be notified of changes to your privacy practices?
  • Who can I contact with a privacy question?

By using the Greenlight Health products and services to which this Privacy Statement applies, you indicate that you have read and agreed to accept the terms of this Privacy Statement.

1. To what products or services does this Privacy Statement apply?

This Privacy Statement applies to the online services available to users through the Greenlight Health API service.

The Greenlight Health API service is provided to third-party application owners (each, an “App Provider”) for use in their internet-based or mobile applications (the “Apps”). This Privacy Statement describes how Greenlight Health will collect and use your personal information as an App user. It does not govern or explain how your personal information may be used by the App, or the App Provider, for other purposes. You should consult the App's terms of use and any privacy statement provided by the App Provider regarding any other collection or use of your personal information by the App.

Throughout this Privacy Statement, we refer to information that personally identifies you as “personal information.”

2.How do we protect your personal information?

While online data can never be 100% secure, we work to protect your personal information from loss, misuse or unauthorized access, alteration or destruction by maintaining appropriate physical, technical, and administrative security standards and procedures to safeguard our data systems. For example, when the App transmits your personal information, such as your name or contact information, to us, it is protected by:

  • An Internet connection using secure socket layer (SSL) technology.
  • Encryption during transmission to make your information unreadable as it passes over the Internet.

We also educate our employees on the importance of our privacy and security policies, and we require that they comply with those policies. To learn more about Greenlight Health's security practices, see “Tell me more about Greenlight Health's Security Practices,” below.

3. What information do we collect and how do we use it? When the App uses the Greenlight Health API service, we collect and use the following types of information:

  • Contact Information. When the App uses Greenlight Health API, we may ask for your contact information, such as your email address, phone number, and address. We use this information in the event we need to contact you about your Greenlight Health API services. If you or the App Provider request customer or technical support, we may use your contact information to communicate with you regarding your experience.
  • Logon Credentials. If you use the App to access your personal accounts with third-party health, insurance company, finance and other websites or applications (the “Third-Party Sites”), then we will collect your logon credentials for the applicable Third-Party Sites.
  • Health, Financial and Other Information. The information we collect is determined by the services you have requested from the App provider. In order to offer the App access to Greenlight Health API, the App obtains your permission for Greenlight Health to act as your agent to access your information. Your information may include contact details, as well as your health, insurance, financial, demographic and other related data from Third-Party Sites. In order to provide this service, we maintain a copy of your information, originally obtained either directly from you or from the App.

We use that information to provide the App with the service and for the App to communicate with you about products and services that may interest you. We may also use that information to improve query response and system performance times. In addition, we may use it to develop our data warehouse to offer additional services or for other use cases.

Should you use the App to access your personal accounts with Third-Party Sites, we will obtain your health, insurance, financial and other related information from the Third-Party Sites. This Privacy Statement applies to our handling of this information.

If you wish to stop using Greenlight Health API services, you should contact the App Provider. If directed by the App Provider, we will remove access to your personal information. However, your personal information relating to your health, insurance, finances and other related information will still be retained by the Third-Party Sites from whom the information was originally obtained.

  • Anonymous Statistical and Technical Information. We collect and use anonymous, aggregate statistical information to help improve Greenlight Health API and to develop new services. For example, we review what features are used the most frequently in Greenlight Health API, how many total users may be viewing their information, or what types of data are most commonly entered. Statistics like these help us to understand how our services are being used, what user trends may be, and how to improve our service in future versions and products. This anonymous, aggregate information also assists us with troubleshooting and technical support.

We may collect anonymous technical information, such as the software or browser version, or operating system used to access the App (and thereby to access Greenlight Health API). We use this information to improve your user experience and identify potential user difficulties related to your browser or other software to enable us to address those issues where possible.

We may also collect the IP address of the computer or device used to access the App (and thereby to access Greenlight Health API). The IP address enables us to recognize repeat visits and differentiate users when the user does not log in. This enables us to recognize common user difficulties so we can improve the product.

  • Children. CHILDREN UNDER THE AGE OF 13 ARE NOT PERMITTED TO USE GREENLIGHT HEALTH API. We do not knowingly request or receive any information from children. If you are the parent or guardian of a child under the age of 13 and you believe that your child has used the App (and thereby used Greenlight Health API and provided us with personal information), please contact us as described in Section 7, below, so that we may delete that information.
  • Location. We may collect the IP address of the computer or device used to access the App. We may also derive data regarding your location from the IP address. We will leverage location services from Apple or Android only after obtaining user permission. We use your location data to improve our services and your user experience, such as by sorting lists of providers so that those whose addresses are closest to your current location appear first.
  • Other Information Sources. We may use publicly available sources outside of Greenlight Health API to verify or supplement the information provided by the App. For example, we may obtain address updates from the U.S. Postal Service or demographic information from direct marketing companies. We use this data to help us maintain complete, comprehensive, and accurate records and to improve the products and services that we deliver.
  • Former Users. If you are a former user of the App (and therefore a former user of Greenlight Health API), we protect your information in the same manner that we treat information about our current users. We maintain and/or destroy your personal information in accordance with our then-current data retention and destruction policies, or as otherwise required by our contracts with App Providers.
  • Do not Track Signals. Some web browsers may transmit "do not track" signals to the App (and thereby to Greenlight Health API). There is no standard that governs what, if anything, websites should do if they receive these signals. Greenlight Health API currently does not respond to "do not track" browser signals or similar mechanisms.

  4. When and with whom do we share your information?

We understand that you are entrusting us with your personal information. There are occasions where we must share your information, such as to provide the App with the Greenlight Health API service or when required by law. Descriptions of when we share and with whom we may share your information are provided below.

  • With the App Provider. Greenlight Health API provides services to App Providers. If you are using an App (and thereby Greenlight Health API) to obtain credit, insurance, or other services from your Provider or other third party, we share your personal information with the Provider or other third party. The App Provider or third party may then use your personal information in operating its own App. Likewise, the App Provider or other applicable third party may collect additional personal information directly from you via the App. We also share your personal information with third parties if you have consented to such sharing via the App. This includes consent manifested by using or registering for a third party's product or service. Greenlight Health cannot control and is not responsible for the privacy or security practices of such third parties. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to use or interact with, including those relating to the App.
  • With service providers. In some cases, we may use third party service providers to provide the Greenlight Health API service to the App. These service providers act on our behalf. For example, we may use service providers to perform data analytics services for us regarding usage of Greenlight Health API so that we may improve and optimize the service. We may also engage service providers, such as outside legal counsel and forensic consultants, in the event of any legal proceedings or data breach investigations and responses arising out of, or related to, access to Greenlight Health API. Additionally, we may also engage service providers to perform services relating to the security of our systems, such as penetration testing and vulnerability assessments. Service providers are prohibited from using your information for their own purposes and must agree with restrictions on use and disclosure that are at least as restrictive as Greenlight Health's privacy and security policies, and the practices outlined in this Privacy Statement. We require third party service providers and vendors who have access to your information to employ security procedures and technology similar or equivalent to those used by Greenlight Health.
  • Within Greenlight Health, including our subsidiaries. We may share your contact information (name, address, phone number, email address), and the types of Greenlight Health products and services that you have used, among Greenlight Health and our subsidiaries (companies that are part of our corporate family through ownership or control) to provide you with a service or product you have requested. Unless you have asked us not to contact you, we may occasionally use your contact information to update you about new products or services we believe may interest you.
  • With third parties on an aggregated, anonymous basis. We may share or sell anonymous, aggregate statistical information with third parties. For example, we may share or sell the results of data analysis for research purposes or industry thought leadership. Aggregate information means that your anonymous information is combined with similar anonymous information from other users such that it no longer reflects or can be used to identify an individual user. Such non-personal, aggregate information does not include any information that identifies an individual or that can be linked to a person's identity.
  • With third parties on an individual basis. We may share or sell your information to third parties. We will do so only after obtaining your explicit consent to such a transfer. In the event you do not consent, Greenlight Health will not share or sell your information.
  • Change of Control of our Business. If our business undergoes a change of control‚ whether through a merger, stock sale, asset sale, bankruptcy, reorganization or similar transaction‚ your personal information may be transferred to the party that acquires control of our business as a result of that change-of-control transaction. In that event, the protections afforded to your personal information under this Privacy Statement will continue to apply except as otherwise permitted by applicable law or if you consent to different terms.
  • For Legal Reasons. In some cases, we may be requested or required to disclose certain information without your consent to cooperate with regulators or law enforcement authorities, comply with legal process (such as a court order, subpoena, search warrant or law enforcement request), or as otherwise permitted by law to address a legal issue.

5. How do I update my personal information?

Greenlight Health API does not have the ability to make changes to personal information that is collected on your behalf from Third-Party Sites; in the event that you want to request changes to such personal information, you should contact the applicable third-party insurance company, financial institution or other provider directly. Greenlight Health API may add the ability to modify data in the future. However, any requests to update your personal information should still be sent directly to the applicable third-party insurance company, financial institution or other provider. If you need to contact Greenlight Health, please send an email to compliance@greenlighthealth.com or write us at: Privacy Team, Greenlight Health Data Solutions, Inc., 1001 Winstead Drive, suite 520, Cary NC 27513.

6. Will I be notified of changes to your privacy practices?

If we make material changes to any of our privacy policies or practices regarding personal information, we will update this Privacy Statement. Your continued use of the Greenlight Health API service after any such updates take effect will constitute acceptance of those changes. Greenlight Health partners, such as the third-party insurers, financial institutions, or other providers whose services you use, are also notified of changes to privacy practices. They may elect to notify you of such changes.

7. Who can I contact with a privacy question?

If you have privacy-related questions that are not addressed here, please contact the App Provider. The App Provider is better placed to answer your questions and address your concerns than Greenlight Health. Should you still need to contact Greenlight Health directly, please send an email to compliance@greenlighthealth.com or write us at: Privacy Team, Greenlight Health Data Solutions, Inc., 1001 Winstead Drive, suite 520, Cary NC 27513.

Tell Me More about Greenlight Health's Security Practices

We protect personal information stored on our servers from unauthorized access using reasonable safeguards such as firewalls, coupled with appropriate security procedures designed to protect your information from loss, misuse, unauthorized access or unauthorized alteration.

Our employees are required to attend training to safeguard your information. Using physical, technical and administrative safeguards, we restrict access to personal information to those employees and other parties who have a business or legal need to access the information consistent with this policy. Additionally, we use internal and external resources to review the adequacy of our security procedures.

While Greenlight Health makes every effort to use appropriate physical, technical and administrative security measures, the Internet is not a 100% secure environment. There is no guarantee that the information may not be accessed by breach of our physical, technical or administrative safeguards.

To protect the information that you store on your personal computer system, we recommend installation of a personal firewall and anti-virus software. The FTC's “OnGuardOnline” website has information on computer security and tips on safeguarding personal information that you may find useful.

Tell me more about Greenlight Health's Web Technologies

Like many websites, we use a variety of technologies to manage our sites. Among these are cookies, which are pieces of computer code that our websites provide to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies or tracking are used for analytics or other user experience improvements. Cookies may be used to help improve user experience with regard to speed, location, historical data, and other areas.

If you choose to decline cookies while using Greenlight Health API, you may not be able to access certain features of Greenlight Health API. Most browsers accept and maintain cookies by default. You can check the “Help” menu of your browser to learn how to change your cookie preference or, if you are using Google Chrome, Microsoft Internet Explorer or Mozilla Firefox, you can visit their websites for additional information about cookies. We also use browser local storage, which are used to store the technical information needed to facilitate your use of Greenlight Health API.

When we track activity while using Greenlight Health API or other Greenlight Health websites, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our sites. We use your website activity to help us resolve technical support issues. We may also use this information to offer you a personalized web experience and to tailor our offerings to you.

To provide you with a seamless experience, we may occasionally use framing. For example: though your browser may indicate you are at a Greenlight Health site, you may be on a partner's site. To determine which site you are on, right-click on the page and then select “properties.”

Support and Feedback. When contacting us for assistance or submitting feedback to us about Greenlight Health API, we may collect information about the product you are using, the help screen you are on, browser version and operating system. This information helps us to better understand your issue or suggestion.

United States. Please note that Greenlight Health API is intended for the exclusive use of residents in the United States of America. It is not our intent to gather personal information from individuals residing outside of the United States. GREENLIGHT HEALTH API IS DESIGNED TO COMPLY WITH THE LAWS AND REGULATIONS OF THE UNITED STATES ONLY. Nothing in Greenlight Health API should be considered a solicitation or promotion of any product or any indication for any product that is not permitted by the laws or regulations of the country where the Greenlight Health API user resides. You acknowledge that Greenlight Health API is operated and managed on servers located and operated within the United States. By using Greenlight Health API, you agree and consent to the transfer to and processing of personal information on servers located in the United States. You understand that the protection of such information may be different than required under the laws of other countries, including the laws of your residence or location.

To what products or services does this Privacy Statement apply?

This Privacy Statement defines privacy aspects specific to the online services available to patients through our Greenlight Health Plus service. Throughout this Privacy Statement, we refer to information that personally identifies you as "personal information."

How do we protect your personal information?

We work to protect your personal information from loss, misuse or unauthorized access, alteration or destruction by maintaining appropriate physical, electronic, and administrative security standards and procedures to safeguard our data systems. For example, when you transmit personal information to us, such as your logon credentials for third-party websites, it is protected by:

  • A secure Internet connection using secure socket layer (SSL) technology.
  • Encryption during transmission to make your information unreadable as it passes over the Internet.
  • Use of a unique user name and password for each user.

We also educate our employees on the importance of our privacy and security policies, and we require that they comply with those policies. Tell me more about Greenlight Health's security practices. More on security.

What information do we collect and how do we use it?

When you use the Greenlight Health Plus service, we collect the following types of information:

  • Contact Information. When you register for the Greenlight Health Plus service, we ask for your contact information, such as your email address. We use this information in the event we need to contact you about your Greenlight Health Plus services.

If you request customer or technical support, we may use your contact information to elicit your feedback regarding your support experience.

  • Logon Credentials. When you open a Greenlight Health Plus account with Greenlight Health, we set up a unique user name and password on your behalf so that you can control access to your account. You may change your password through the forgot password flow in Greenlight Health Plus. Additionally, if you elect to use Greenlight Health Plus’s ability to access your personal accounts with third-party insurance company, finance and healthcare-related Web sites or applications (the "Third-Party Sites"), then we will collect your logon credentials for the applicable Third-Party Sites, including the iOS Health app.
  • Health Care and Other Information. In order to offer you the Greenlight Health Plus service, we obtain your permission to act as your agent to access your own health information, as well as your own insurance, financial and other healthcare-related information from Third-Party Sites. In order to provide this service, we maintain a copy of health information, originally obtained either directly from you or from your provider and use that information to provide you the service and communicate with you about products and services we feel may interest you. Though your provider may separately have his or her copy of your health records, your Greenlight Health Plus copy is your information, under your control. Additionally, if you elect to have Greenlight Health Plus access your personal accounts with Third-Party Sites, we will obtain your insurance, financial and other healthcare-related information from the Third-Party Sites. This Privacy Statement applies to our handling of this information.

If you wish to cancel your Greenlight Health Plus services, you may request to do so by emailing cancelmyaccount@greenlighthealth.com. When you request that we close your account, we will remove access to your personal information. Since your provider may also have a copy of or rights to all or some of your personal health information, that information may still be accessible by that provider. Similarly, your personal information relating to your insurance, finances and other healthcare-related information may still be accessible by the Third-Party Sites from whom such information was originally obtained.

  • Anonymous and Technical Information. We use anonymous, aggregate statistical information to help improve our services to you. For example, we review what features are used the most frequently in Greenlight Health Plus, how many total customers may be viewing their information or what types of data are most commonly entered. Statistics like these help us to understand how our services are being used, what user trends may be and how to improve our service in future versions. This anonymous, aggregate information also assists us with troubleshooting and technical support.

We may collect anonymous technical information, such as the software or browser version, or operating system. We may also collect the IP address of the computer used to access Greenlight Health Plus. To help us evaluate Greenlight Health Plus usage, we also collect anonymous information about the pages viewed and links selected by users while using our service. This information helps us to determine areas of Greenlight Health Plus that are most helpful to our users and what areas may need improvement. We use cookies to help us track usage. We also use cookies to make your visit to Greenlight Health Plus easier by recognizing you when you return or by customizing your experience.

  • Business and Account Behavior Information. We may use information, including your health care information and your activities within your Greenlight Health Plus account, to display information within the Greenlight Health Plus tool about products and services we feel may interest you. By using the Greenlight Health Plus tool, you accept these in-product messages.
  • Other Information Sources. We may use publicly available sources outside of Greenlight Health Plus to verify or supplement the information you give us. For example, we may obtain address updates from the U.S. Postal Service or demographic information from direct marketing companies. We use this data to help us maintain accurate records and to improve the products and services that we deliver to you.
  • Children. Greenlight Health Plus is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children. If you are the parent or guardian of a child under the age of 13 and you believe that he/she has used Greenlight Health Plus and provided us with personal information, please contact us as described below so that we may delete that information.
  • Former Users. If you are a former user of the Greenlight Health Plus services, we protect your information in the same manner that we treat information about our current users.

Learn more about Greenlight Health at www.GreenlightHealth.com

When and with whom do we share your information?

We understand that you are entrusting us with your personal information. That's why we don't sell, rent, or share any of the personal information you provide to us with companies outside of Greenlight Health for their own promotional or marketing use without your explicit, affirmative consent. There are occasions, however, where we must share your information to provide you with the Greenlight Health Plus services you requested or as required by law. Descriptions of when we share and with whom we may share your information are provided below.

  • With your health care providers. As the Greenlight Health Plus service’s functionality continues to be developed, we expect to develop and offer you the ability to export your information from the Greenlight Health Plus service to one or more of your health care providers at your request.
  • With service providers. In some cases, we use third party service providers to provide a product you order, to fulfill a service you request, or to market one of our products or services. These service providers act on our behalf. For example, we may use service providers to provide customer support or to host Greenlight Health Plus. Service providers who host web pages and collect information on our behalf are strictly prohibited from using your information for their own purposes and must comply with Greenlight Health privacy and security policies and the practices outlined in this Privacy Statement and our Business Associate Agreement with the Service Provider. Our contracts restrict service providers to use the personal information we disclose to them only to provide you the service you have requested.
  • With partners. We have limited relationships with third parties, such as health insurance companies or employers, as well as application providers, to offer you products or services that we believe you may find beneficial. Some of these are "co-branded" products or services. We clearly identify third party services, applications and sites, so you will know who is receiving your information. When you request or use any of these third party products or services, such as the iOS Health app, you are permitting us to provide your personal information to the third party to fulfill your request or provide the product or service.
  • With third parties on an aggregated, anonymous basis. We may share or sell anonymous, aggregate statistical information with third parties. Aggregate information means that your anonymous information is combined with similar anonymous information from other users such that it no longer reflects or can be used to identify an individual user. Such non-personal, aggregate information does not include any information that identifies an individual or that can be linked to a person's identity.
  • Links to partner/third party sites. We may also offer links to partner or other third party Web sites. We do not control the privacy or security practices used on these sites. Before you provide your personal information to these third parties, we recommend that you review their privacy policies to learn more about how they may use your information.
  • Within Greenlight Health, including our subsidiaries. We may share your contact information (name, address, phone number, email address), and the types of Greenlight Health products and services that you have used, among Greenlight Health and our subsidiaries (companies that are part of our corporate family through ownership or control) to provide you with a service or product you have requested. Unless you have asked us not to contact you, we may occasionally use your contact information to update you about new products we believe may interest you. Greenlight Health does not share personal information with subsidiaries.
  • Sale of a Business. If we sell, merge, or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.
  • For Legal Reasons. In some cases, we may be required to disclose certain information to cooperate with regulators or law enforcement authorities, comply with legal process (such as a court order, subpoena, search warrant or law enforcement request), or as otherwise permitted by law in order to comply with legal requirements.

Can I opt out of receiving future communications?

If you have subscribed to email notifications, alerts, or newsletters you can cancel your subscription by following the instructions provided in each email. As part of the Greenlight Health Plus service offering, we use your information to provide you service and may also communicate with you about products and services we think may interest you. You can opt out of these marketing communications by updating your Greenlight Health Plus profile or emailing support at plus@greenlighthealth.com. Note that even if you opt out of marketing communications, you may still receive business communications or critical notices about your service.

How do I update my contact information?

You can update or correct your Greenlight Health Plus account information by using applicable features in the Greenlight Health Plus service by updating your Greenlight Health Plus profile or emailing support at plus@greenlighthealth.com

Will I be notified of changes to your privacy practices?

If we make material changes to any of our privacy policies or practices regarding personal information we will update this Privacy Statement.

Who can I contact with a privacy question?

If you have privacy-related questions that are not addressed here, please send an email to compliance@greenlighthealth.com or write us at:

Privacy Team, Greenlight Health Data Solutions, Inc.,

1001 Winstead Drive, Suite 520

Cary NC 27513.

Tell Me More about Greenlight Health’s Security Practices

We protect personal information stored on our servers from unauthorized access using reasonable safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

To protect the information that you store on your personal computer system, we recommend installation of a personal firewall and anti-virus software. The FTC’s OnGuard Online Website has information on computer security and tips on safeguarding personal information that you may find useful.

Tell Me More about Greenlight Health’s Web Technologies

Like many Web sites, we use a variety of technologies to manage our sites. Among these are cookies, which are pieces of information that our Web sites provide to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to customize your visit to Greenlight Health Plus by recognizing you when you return. If you choose to decline cookies while at Greenlight Health Plus, you may not be able to access certain areas of Greenlight Health Plus. Most browsers accept and maintain cookies by default. You can check the "Help" menu of your browser to learn how to change your cookie preference or, if you are using Microsoft Internet Explorer or Mozilla Firefox, you can visit their Web sites for additional information about cookies.

When we track activity on Greenlight Health Plus or other Greenlight Health Web sites, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. We do not track URLs that you type into your browser, nor do we track you across the Internet once your leave our sites. We use your Web site activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience and to tailor our offerings to you. Remember, you control whether you receive Greenlight Health promotional materials.

We may access and set cookies using Web beacons, also known as single-pixel GIFs which are invisible graphical images. These Web beacons tell us useful information regarding Greenlight Health Plus, such as which pages users access. When we send you emails, we may include a single-pixel GIF to determine the number of people who open our emails. When you click on a link in an email, we record this individual response to allow us to customize our offerings to you.

We use single-pixels, or transparent GIF files, and cookies to help manage our online advertising. These cookies and GIF files are provided on our behalf by our ad-serving service providers and enable us to learn which links bring users to our Greenlight Health Plus. Limited demographic and transactional information such as IP address, country, order id, and purchase amount, is transmitted back to our ad-serving service providers when you use Greenlight Health Plus. This information is anonymous and does not contain your name, address, telephone number, or email address. This information is used only in the aggregate to evaluate which links users find most helpful in reaching Greenlight Health Plus.

Advertising networks that serve ads on our Web sites may assign a different cookie to you. The information collected is anonymous and is not linked to your personal information. These cookies may be used to select which ads you see and determine the effectiveness of this advertising. You may choose to decline cookies from third-party ad servers, which Greenlight Health does not control. If you would like to know more about this practice and your choices about not having this information used by third-party ad servers, please .

Support and Feedback. When contacting us for assistance or submitting feedback to us about Greenlight Health services, we may collect information about the product you are using, the help screen you are on, browser version and operating system. This information helps us to better understand your issue or suggestion.

United States. Please note that the services available through Greenlight Health Plus are intended for the exclusive use of residents in the United States of America. It is not our intent to gather personal information from individuals residing outside of the United States. Greenlight Health Plus IS DESIGNED TO COMPLY WITH THE LAWS AND REGULATIONS OF THE UNITED STATES ONLY. Nothing on Greenlight Health Plus should be considered a solicitation or promotion of any product or any indication for any product that is not permitted by the laws or regulations of the country where the Greenlight Health Plus user resides.